Shipping & Delivery
We offer FREE SHIPPING!
Order Confirmation
After placing your order, you will promptly receive an order confirmation sent to the email address you provided.
Please check your spam or junk mail folder if you don't find it in your inbox.
All orders are processed and dispatched from our warehouse within 1-4 business days. During peak periods, please allow for up to 5 business days for dispatch.
Address Correction
If you notice any errors in the address you provided, please get in touch with us immediately via email with the subject line 'URGENT.' We'll make every effort to correct it before your order is shipped. Unfortunately, we cannot provide compensation for undelivered packages due to insufficient addresses.
Tracking Your Order
You will receive a shipping confirmation email along with a tracking number once your products are dispatched.Please note that tracking information may take 2-4 days to update, so your patience is appreciated.
When will I receive my order?
Here are our current average delivery time to the following countries:
|
Countries |
Shipping Method |
Shipping Time (Est) |
|
United States |
Standard |
8-20 Working Days |
|
United Kingdom |
Standard |
8-20 Working Days |
|
Australia |
Standard |
8-20 Working Days |
|
Canada |
Standard |
8-20 Working Days |
|
Rest Of The World |
Standard |
8-20 Working Days |
Shipping Origins
While we're a small business, we collaborate with global logistics partners to offer affordable shipping options to multiple countries, ensuring competitive pricing for our valued customers.
Lost or Stolen Orders
Disability Toys and Tools holds no responsibility for lost or stolen items confirmed as successfully delivered by the courier. We do not offer reimbursements or replacements for orders confirmed as delivered but subsequently reported as lost or stolen.
Have More Questions?
If you have any unanswered questions or need further assistance, please don't hesitate to contact us via email at hello@disabilitytoysandtools.com.